Privacy policy

The privacy of your personal data is one of the main concerns of TRANSLATOR team as a data controller. If you have any questions or concerns about the use of your personal data, please contact us and we will gladly help you.

By using this website, you agree with the processing of your personal data as described in this privacy policy.

This Privacy Policy is part of the procedures and regulations implemented by TRANSLATOR in order to meet the requirements of the General Data Protection Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing of Directive 95/46/EC. Accepting the cookie banner on our website’s home page means that you are aware of the content described in the ‘Privacy Policy’ and that you have given your consent to the processing of personal data under the following specifications.

TRASLATOR reserves the right to change this privacy policy when necessary. If changes are made to this policy, they will be communicated on the website’s home page so that you become aware of the new conditions on privacy. If you continue to use the functionalities made available to you by Translator after being informed on the above changes means that you agree with these changes, with the exception of those situations in which your expressed agreement is required. You can print, download, and keep a copy of this privacy policy (and of any modified version) in your records.

  1. Data controller and contact information

The website www.translatorsrl.com (hereinafter ‘Website’) is administered by TRASLATOR SRL within the TRANSLATOR Group

Romanian National Trade Register no.: J12/4031/2004

Unique registration code: 16923754

Address: Cluj-Napoca, str. Marin Sorescu, nr.1A, ap.2, jud. Cluj

Email: office@translatorsrl.com

Mobile Phone/Landline: 0040.731.347.148 or 0040.264.439.277

  1. Purposes of the processing

Personal data provided by the Website users may be processed by TRANSLATOR for the purposes listed below, and according to the categories of data provided by the user, as well as to the interaction between the user and TRANSLATOR via the web page.

II.1. Navigation through the Website’s Use of cookies

When you visit our Website, we use cookies to automatically collect certain information which may identify the user. This includes your IP address, browser type, operating system, host domain, or domain name through which the user navigates on the Website. The main purpose for the use of cookies is to help you by providing an improved navigation experience, as well as to offer you a personalized content that is adapted to your interests and preferences. Therefore, in so far as you express your agreement on the use of cookies, we will use them to offer you a personalized and relevant navigation experience on our Website. For further information on the use of cookies on this Website and on the purposes in which these are used, as well as on the ways to control and/or deactivate cookies, please check our Policy on cookies, access HERE.

II.2. Management and handling of data’s subject requests and claims

Personal data of users who contact TRANSLATOR through our Website Application Form, used for receiving requests and/or claims from users, will be processed for the purposes of maintaining contact, of managing the Website’s users, of providing support and consultancy services to clients and users, and to manage and solve any request from users.

We will process your personal data when you offer us your feedback on our products and services. Personal data collected as such will be processed for the above purposes only with your agreement, but also having regard to our legitimate interest in understanding the needs and expectations of our clients regarding our products and services. Therefore, it is your choice if you provide us or not with your personal data (such as surname, first name, email, etc.) by filling in the application form under ‘Contact’ section on our Website.

II.3. Type of data we process and where do we collect them from

Personal data processed by TRANSLATOR as a result of the interaction with the user via our Website are collected from the following sources:

  • Data provided by users who filled in the spaces regrading the communication process made available by TRANSLATOR, under ‘CONTACT’ section

TRANSLATOR may process the following types of personal data, based on the relation established with the user:

  • Identification and contact data, such as surname and first name, occupation, company, email address, phone, country, company website.
  • Other data categories: information you provide on the Website regarding your experience in using our products and services (e.g.: comments and suggestions, statements and other types of information regarding products provided by TRANSLATOR, consumer generated content, and any other type of content (such as photos, videos, etc.) that you create and share on this website or indirectly (e.g.: IP address).

For cases in which our Website user provides other data categories in their interaction with TRANSLATOR, that data will be processed by TRANSLATOR only if it is necessary to achieve the intended purpose. Otherwise, the data will be destroyed without being previously stored by us.

II.4. Legal basis for processing your personal data

TRANSLATOR processes personal data provided by their Website users in accordance with the following legal bases, depending on the data category provided by the user, as well as on the interaction between the user and TRANSLATOR.

  • Your personal data processing for ‘Website navigation. Use of cookies’ purposes is done exclusively on user’s requested agreement. – Article 6(1)(a) of the GDPR.
  • Your personal data processing for ‘Contract with the users of the website and the management, dealing and handling of with their requests and claims’ purposes is based on the management and handling of the relationship between the user and TRANSLATOR, meaning on the legitimate interest of the Company TRANSLATOR in managing of your request, in maintaining the contact between parties, and, where applicable, in providing the services requested by the user, and in performing a legal obligation, for example in solving requests regarding the exercise of the users’ rights to their personal data, and, where applicable, by requesting the user’s agreement. – Article 6(1)(c)&(f) of the GDPR.

TRANSLATOR will process personal data only with the user’s agreement, only for those cases in which the user has given their agreement for each processing via means used by TRANSLATOR to obtain the user’s agreement.

II.5. Recipients of your data

Personal data collected by TRANSLATOR through its Website may be transmitted to the following recipients from Romania, in accordance with the legal basis for transmission and only if deemed necessary:

  • Public authorities and institutions (e.g. if the transmission is necessary to manage claims, to fulfil legal and fiscal obligations that resulted from the eventual organization of promotional campaign or competitions, or when TRANSLATER is obliged due to a legal provision to share information with the authorities or with institutions that have the duty to carry out inspections and verification on the activity of TRANSLATOR, or to courts for the protection of TRANSLATOR rights and assets).
  • Companies that offer host services for the TRANSLATOR platform and companies that ensure the technical maintenance of the Website.
  • Financial and legal auditors, eventual third-party acquisitionists, in case the TRANSLATOR activity is transferred (totally or partially), and the personal data of the subjects is part of the assets that are the subject of such a transaction.

As to the other data processes which are described in detail in this privacy policy, TRANSLATOR informs the users that their data is not transmitted to third parties for these purposes.

II.6. Retention period of personal data

TRANSLATOR will keep your personal data if it is necessary for the provision of requested service and/or for reaching the purpose of the processing.

Subsequently, if the user has not exercised their right to erasure, their data will be stored for the applicable legal period specific to each case, and to each type of data and purpose of processing.

Nonetheless, the user may request detailed information about the terms for the storage of data applicable within the company by writing an email at office@translatorsrl.com

II.7. Which personal data you provide us?

TRANSLATOR informs its users that when collecting personal data via our form on our Website, the user must provide at least the mandatory data in that said form. If such data, deemed necessary, are not provided, we will be in the impossibility to handle the user’s request or claim.

III. What should you guarantee when providing your personal data?

The user guarantees that the provided data is real, exact, complete, and up to date, and they are responsible for any injury, directly or indirectly, that may result from breaching of this obligation.

If the user provides data belonging to a third party, they guarantee that they have informed the said third party about all the aspects covered by this privacy policy and that they have received the consent of the third party to provide the latter’s data for processing. This must take place before providing the third party’s data via our Website.

TRANSLATOR informs you that to provide your personal data via our Website you must be over 16 years old. The user providing TRANSLATOR with their data via the Website declares and guarantees they are over the age of 16, and they are fully responsible of this statement. The use of systems and the results of processing are forbidden in the case of children who have not reached this age and who do not have their parents’/legal representatives’ consent. If, despite our reasonable efforts of prevention, such a processing still occurs, we will ceased it immediately after observing that the users have not reached the above-mentioned age.

  1. Measures for the protection of personal data

Being preoccupied by safety and privacy of your data, we have adopted necessary layers of security for the protection of your personal data and we have installed available technical means in order to prevent the loss, abusive use, changes, unauthorized access and theft of your personal data provided via our Website. Nonetheless, please note that security measures on internet are not infallible.

  1. Data subject rights

We inform you that you have the right to obtain a confirmation if personal data concerning you are being processed.

Similarly, you have the following rights regarding your personal data:

  • To access your personal data: You have the right to access your personal data to know which of your personal data is processed by us and the conditions in which they are processed.
  • To ask for the rectification or the erasure of your personal data: In certain cases, you have the right to rectify the your personal data that you consider it be inaccurate about you, and that are processed by TRANSLATOR, as well as the right to demand their erasure when, among other reasons, your data are not necessary for the proposes for which they were collected.
  • To ask for the restriction of processing your personal data: In certain situations, you have the right to request the restriction of processing your personal data, in which case we inform you that we will storage your data regarding your restriction of the processing request for the exercise or defense of legal claims.
  • To data portability: In certain cases, you have the right to receive your personal data, which you provided us with, in a structured, commonly used and machine readable format and have the right to ask TRANSLATOR to transmit those data to another controller.
  • To object to your personal data processing: In certain circumstances and on grounds relating to your particular situation, you have the right to object to processing of your personal data, in which case we will stop processing your data, unless we must continue processing on compelling legitimate grounds, or for the exercise or defense of legal claims.
  • Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning the data subject or similarly significantly affects him or her.
  • To lodge a complaint Romania’s National Supervisory Authority for Personal Data Processing (ANSPDCP) and to take it to competent courts.
  • We also remind you that you have the right to withdraw your given consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

TRANSLATOR informs you that you can exercise your personal data rights through:

  • Written notification to TRANSLATOR SRL, at the contact address: Cluj-Napoca, str. Marin Sorescu, nr.1A, ap.2, jud. Cluj. The notification must mention ‘Personal Data Protection’.
  • Request to TRANSLATOR SRL, at the email address: office@translatorsrl.com

In both cases, TRANSLATOR has the right, according to the law, to as for further details necessary to confirm the identity of the data subject, where it has reasonable doubts concerning the identity of the natural person making the request.

TRANSLATOR shall provide the requested data within one month of receipt of the request. This period may be extended by two further months where necessary, considering the complexity and number of the requests.

TRANSLATOR informs you that you may file a complaint with the competent supervisory authority on data protection. Nonetheless, we encourage you to first send your complaint to the data protection office for reaching an amicable settlement.

Supervisory authority:

Romania’s National Supervisory Authority for Personal Data Processing

B-dul G-ral. Gheorghe Magheru 28-30

Sector 1, postal code 010336

Bucharest, Romania

Phone no.: +40 318 059 211; +40 318 059 212

Fax no.: +40 318 059 602

www.dataprotection.ro

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